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Operation Manager ( Job Id : 3764 )

Company Name

Approximate Salary

Rs 58,000.00 / Per Month




Position Type

Experience Level

8 Years
Education Level

Bachelor Degree
Bachelors degree or equivalent with 8+ years of relevant work experience. He/she should also be willing to work in time zones suitable for the support.

Leading ITes Company in Cochin requires


Operation Manager
8 - 12 years experience
Job Location : Kochi
Salary Rs. 58000 - 100000 p.m.


Job Description
Bachelors degree or equivalent with 8+ years of relevant work experience
He/she should also be willing to work in time zones suitable for the support.


Essential Functions 
Monitor and measure the performance of various teams under Executive Assistant services.
Responsible for business monitoring and overall management of the Executive Assistant team in GDS.
Identify needs, develop plans, and coordinate resources to execute Reporting and Monitoring projects and initiatives.
Define strategies to develop and refine the existing service offerings, revenue opportunities and the resources required to deliver those services.
Identifying, evaluate and assess areas that need improvement, and training the person to help them improve to ensure all staff can achieve their maximum potential. Carry out regular Continuous Development Analysis of team members, and use Skills Matrix as basis for measuring development and setting agreed objectives which are specific, measurable and achievable. If a promotion is given, provide the staff member with support and skills necessary to perform the new role.
Take active steps to enhance and maintain the motivation of the EA personnel.
Actively contribute to improvement of systems and procedures. Identify issues and propose solutions.
Analyzes workflow and assignments to ensure operations run efficiently
Partner with the various internal organizations ( Human Resources, IT, Service Excellence etc.) to enhance the culture of


Desired Candidate Profile
Supervising Associate, Executive Assistant Services to manage the Executive Assistant services across GDS centers in India. The successful candidate would be required to work in close conjunction and liaison with the Assistant Director, AWS to build the already established EA support services and continue to maintain strong customer relationships. He/she would also need to be actively involved in the recruitment and training of EA
Please revert with your updated profile if you are interested for this position along with your CTC details


Apply only by e-mail [email protected]
Telephone : 8148771077

* Closing Date : 2018-01-17 00:00:00

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