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Branch Manager, Gold Appraiser, Customer Care Executive ( Job Id : 179 )

Company Name

Approximate Salary





Position Type

Experience Level

1 Year
Education Level

Bachelor Degree
Branch Manager, Gold Appraiser, Customer Care Executive

IIFL Holdings Limited is the apex holding company of the entire IIFL Group, promoted by first generation entrepreneurs. Formerly known as India Infoline Limited, IIFL offers a gamut of services including financing, wealth and asset management, broking, financial product distribution, investment banking, institutional equities, realty services through its various subsidiaries.

Branch Manager, Gold Appraiser & Customer Care Executives for our Gold Loan Branches across Chennai, Pondicherry, Vellore Region. 1 - 6 years experience. Thrissur, Malappuram, Kozhikode

Branch Manager

He/She will be responsible for increasing the profitability of the Gold Loan branch.
Direct all operational aspects including sales, customer service and administration.
Assess local market conditions and identify current and prospective sales opportunities.
Adhere to high ethical standards, and comply with all the laid down processes / laws.
Bring out the best of branches personnel by proper hand-holding.
Providing training, coaching, development and motivation.
To take care of the overall accounts & administration.

Gold Appraiser

To ensure 100% right valuation - capturing right cartage, proper stone deduction etc.
Adhering to high ethical standards and comply with all the laid down processes / policies - KYC adherence, maintaining all
important registers etc.
To provide high quality customer service, prompt resolution of queries pre & post loan disbursal.
Supporting branch staff in business development activities & helping to achieve branch targets.

Customer Care Executive

Attending walkin customers & resolve product (Gold Loan) related queries.
New customer acquisition, improve client retention, analyzing their needs and offer services accordingly. Ensuring the
overall hygiene factors of the branch.
Follow up for interest collection and NPA reduction.
Responsible for generating references & cross selling through walkin customers.


Desired candidate profile
Experience in Gold Loan minimum 1 year to 8 years experience. Open to sales. Good Communication Skills.

Walk - In Interview on Monday the 16th January 2017 between 10 am and 5 pm at :

India Infoline Finance Limited, Sana Tower, MG Road,Near Parthas Textiles, Ernakulam
Office : 04844019046, 9884933354

* Closing Date : 2017-02-07 00:00:00

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